I have a question about my payment

If you have read and have not found a solution in our knowledge base, kindly submit a ticket.

If you have any questions about your payment, we just wanted to let you know that using a different currency than the one you made your purchase in could affect the price you see on your billing statement. We don't want you to be caught off guard!


To help clear things up, we recommend checking out the order confirmation email we sent you. It should have all the details you need to make sense of everything. And just a heads up - if you added any accessories or extras to your order, just know that they'll show up as a separate charge on your statement.


To give you a better idea of what we're talking about, we've attached a quick snapshot for you to reference. Let us know if you have any more questions - we're here to help!


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